Privacy Policy for Technical Institute of Industrial and Fire Safety Academy

This Privacy Policy describes how Technical Institute of Industrial and Fire Safety Academy (“the Institute,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, register for courses, or interact with us. We are committed to ensuring the safety and confidentiality of your data.

1. Information We Collect

We may collect various types of information from and about you, including:

• Personal Identification Information: Name, email address, postal address, phone number, date of birth, and other similar contact data.
• Educational and Professional Information: Details about your academic background, professional experience, course enrollment, completion status, certifications, and assessment results.
• Payment Information: If you make payments for courses, we collect necessary billing information, but we do not store sensitive payment card details directly on our servers. This information is processed securely by our third-party payment processors.
• Technical Information: IP address, browser type, operating system, referring URLs, access times, and other data related to your interaction with our website.
• Voluntary Information: Any other information you voluntarily provide to us through forms, surveys, or communications.

2. How We Collect Information

We collect information through various methods:

• Directly from You: When you register for a course, fill out a form, create an account, make a payment, contact us with inquiries, or participate in surveys.
• Automatically: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect certain information about your equipment, Browse actions, and patterns.
• From Third Parties: We may receive information from third-party services that assist us with enrollment, marketing, or other operational activities, always in compliance with applicable laws.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Course Administration: To process your enrollment, manage your course participation, track your progress, issue certifications, and communicate with you about your studies.
• Communication: To respond to your inquiries, provide customer support, send important updates, announcements, and information related to our courses and services.
• Improving Our Services: To understand how our services are used, analyze trends, and make improvements to our courses, website, and overall offerings.
• Marketing and Promotions: To inform you about new courses, special offers, and other services that may be of interest to you, always providing an opt-out option.
• Security and Fraud Prevention: To protect the security and integrity of our systems, prevent fraud, and ensure the safety of our students and staff.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We are committed to keeping your data safe and confidential. We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, marketing services, and analytics providers. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

5. Data Security and Confidentiality

The Technical Institute of Industrial and Fire Safety Academy takes the security and confidentiality of your data very seriously. We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption: Using encryption technologies to protect data during transmission and at rest.
• Access Controls: Implementing strict access controls to limit who can access your personal information.
• Regular Audits: Conducting regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Staff Training: Providing regular training to our staff on data protection best practices and confidentiality protocols.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure ( “Right to be Forgotten”): You have the right to request the deletion of your personal information under certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Technical Institute of Industrial and Fire Safety Academy Ahmedabad, Gujrat, India +91-9145040209 support@tiifsacademy.com